Frequently Asked Questions
Clear answers about doorstep valuations, payouts, and refurbished warranties in Chennai.
price_check Appliance Valuation & Pricing
How does Selsmart calculate the exact scrap value for appliances? expand_more
Our pricing algorithm evaluates the current Indian metal exchange index (LME/MCX for pure copper coils, aluminium, and motor iron) plus operational reuse value. If the compressor or display panel works, you get a higher functional bonus.
What if my television screen is physically cracked or not turning on? expand_more
We accept non-working, dead, and cracked screen TVs! While the functional panel bonus will be deducted, we still pay full fair market scrap value for the internal copper wiring, power supply boards, and chassis plastics.
local_shipping Doorstep Pickup Process in Chennai
Who uninstalls the heavy Split AC or wall-mounted TV? expand_more
Our Chennai logistics technicians come fully equipped with ladders, vacuum pumps for freon recovery, and tools to safely unmount and uncouple the indoor & outdoor units without damaging your walls. Uninstallation is 100% complimentary!
Are there any doorstep pickup or transit charges? expand_more
Absolutely zero! Doorstep inspection, weighing on certified digital hanging scales, and vehicle transportation are completely free across all Chennai pincodes.
payments Payment & Instant Bank Transfers
When do I receive my payment? expand_more
Payment is made right at your doorstep before the appliance is loaded into our vehicle. You will receive an instant UPI notification (GPay, PhonePe, Paytm) or direct IMPS confirmation code.
verified_user Refurbished Product Warranty & Replacement
What is covered under the 6 months standard warranty? expand_more
All major operational parts including AC compressors, PCB motherboards, refrigerator cooling systems, and TV display drivers are 100% covered. In case of any snag, our technician visits your home within 24 hours in Chennai for free repair or unit replacement.